Annals of Emergency Medicine
Volume 39, Issue 2 , Pages 168-177, February 2002

Rapid process redesign in a university-based emergency department: Decreasing waiting time intervals and improving patient satisfaction☆

From the Arizona Emergency Medicine Research Center, the Department of Emergency Medicine, College of Medicine, University of Arizona,* and the University Medical Center,‡ Tucson, AZ

Received 8 November 1999; received in revised form 3 November 2000, 24 May 2001 and 10 September 2001; accepted 11 October 2001.

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☆ Address for reprints: Daniel W. Spaite, MD, Arizona Emergency Medicine Research Center, Arizona Health Sciences Center, Box 245057, Tucson, AZ 85724-5057;,520-626-7957, fax 520-626-2480;,E-mail dan@aemrc.arizona.edu .

PII: S0196-0644(02)98665-8

doi:10.1067/mem.2002.121215

Refers to article:

  • Analysis of pediatric hospitalizations after emergency department release as a quality improvement tool

    Andrew D. DePiero, Daniel W. Ochsenschlager, James M. Chamberlain
    Annals of Emergency Medicine February 2002 (Vol. 39, Issue 2, Pages 159-163)

Annals of Emergency Medicine
Volume 39, Issue 2 , Pages 168-177, February 2002

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