Annals of Emergency Medicine
Volume 39, Issue 2 , Pages 168-177 , February 2002

Rapid process redesign in a university-based emergency department: Decreasing waiting time intervals and improving patient satisfaction

Received 8 November 1999 ,Revised 10 September 2001 ,Accepted 11 October 2001.

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☆ Address for reprints: Daniel W. Spaite, MD, Arizona Emergency Medicine Research Center, Arizona Health Sciences Center, Box 245057, Tucson, AZ 85724-5057;,520-626-7957, fax 520-626-2480;,E-mail dan@aemrc.arizona.edu .

PII: S0196-0644(02)98665-8

doi: 10.1067/mem.2002.121215

Annals of Emergency Medicine
Volume 39, Issue 2 , Pages 168-177 , February 2002

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