Customer Satisfaction Versus Patient Safety: Have We Lost Our Way?
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Publication date: Available online October 15, 2007.
Supervising editor: Donald M. Yealy, MD
Funding and support: By Annals policy, all authors are required to disclose any and all commercial, financial, and other relationships in any way related to the subject of this article, that might create any potential conflict of interest. The author has stated that no such relationships exist. See the Manuscript Submission Agreement in this issue for examples of specific conflicts covered by this statement.
PII: S0196-0644(07)01437-0
doi:10.1016/j.annemergmed.2007.08.010
© 2008 American College of Emergency Physicians. Published by Elsevier Inc. All rights reserved.
