Annals of Emergency Medicine
Volume 34, Issue 1 , Pages 95-97 , July 1999

Managed Care and Emergency Medical Services: Patient Knowledge Versus Patient Expectations

References 

  1. Neely KW, Norton RL. A survey of health maintenance organization instructions to members concerning emergency department and 911 use. Ann Emerg Med. 1999;34:19–24
  2. Shah-Canning D, Alpert JJ, Bauchner H. Care-seeking patterns of inner-city families using an emergency room. A three-decade comparison. Med Care. 1996;34:1171–1179
  3. Campbell PA, Pai RK, Derksen DJ, et al.  Emergency department use by family practice patients in an academic health center. Fam Med. 1998;30:272–275
  4. Gill JM, Riley AW. Nonurgent use of hospital emergency departments: Urgency from the patient’s perspective. J Fam Pract. 1996;42:491–496
  5. Young GP, Wagner MB, Kellermann AL, et al.  Ambulatory visits to hospital emergency departments. Patterns and reasons for use. 24 Hours in the ED Study Group. JAMA. 1996;276:460–465
  6. Halfon N, Newacheck PW, Wood DL, et al.  Routine emergency department use for sick care by children in the United States. Pediatrics. 1996;98:28–34
  7. Chande VT, Krug SE, Warm EF. Pediatric emergency department utilization habits: A consumer survey. Pediatr Emerg Care. 1996;12:27–30
  8. Kini NM, Strait RT. Nonurgent use of the pediatric emergency department during the day. Pediatr Emerg Care. 1998;14:19–21
  9. Schappert SM. Ambulatory care visits to physician offices, hospital outpatient departments, and emergency departments: United States, 1996. Vital Health Stat. 1998(Feb);13(134):1–37
  10. American Health Association: AHA Hospital Statistics. CIC analysis. Chicago, IL: American Hospital Association.
  11. Brutlag M. House Bill would allow patients to sue HMOs. Chicago Tribune. March 25, 1999;11–12 Sect 2 Chicago, IL
  12. Young C, Meyer T, Wrenn K, et al.  Access to emergency care under TennCare: Do patients understand the system?. Ann Emerg Med. 1997;30:281–285

☆ Address for reprints: Elizabeth M Orsay, MD, University of Illinois at Chicago, Department ofEmergency Medicine (M/C 722), 1740 West Taylor,Chicago, IL 60612.

☆☆ 47/1/99329

PII: S0196-0644(99)70278-7

Annals of Emergency Medicine
Volume 34, Issue 1 , Pages 95-97 , July 1999

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